HOMEiA’s Services for Buyers, Sellers and Investors
1. Does it cost me anything to have HOMEiA match me with best local agents?
A. No. It’s a 100% free service that HOMEiA provides to consumers. We research and recommend real estate professionals for your benefit. All we ask is that you share your service experience with us to help us rank them more accurately.
2. How does HOMEiA handle my personal information once I submit a request?
A. Your personal contact information is kept confidential. You will receive HOMEiA’s recommended agents and their profile. We leave it up to you to initiate the conversation whether it’s via phone or email. The only information HOMEiA’s real estate professional receive is a ticket number and your first name on it. The only way our real estate professionals know more is when you reach out to conduct your interview with him or her.
3. If I decide to work with one of HOMEiA’s recommended professionals, with whom am I under contract?
A. Once you enter into a representation agreement with one of HOMEiA’s real estate professionals, you are under contract with that individual’s brokerage. However, HOMEiA wants to make sure our professionals follow through and provide top-notch care and services. If for any reason you feel you are not getting that type of care or services, please do let us know. HOMEiA retains the right to recommend another professional to you who will fulfill their fiduciary duties.
4. How does HOMEiA select, rank and recommend its real estate professionals?
A. HOMEiA’s team conducts thorough research on each of our real estate professionals to determine which have proven records of providing excellent care to their clients and will most likely continue to be a great agent before we invite that agent to our join HOMEiA as a member. The screening process involves an online application and an individual interview. Once understood that the real estate professional’s values align well with ours at HOMEiA, we will induct the real estate professional as one of our HOMEiA-certified members.
Once a certified member, each member’s performance is measured by their contribution to help educate the public, by your feedback and reviews of their services, and so forth. Every HOMEiA-certified member needs to maintain a level of at least 4 out of 5 stars on customer reviews in order for HOMEiA to continue recommending new clients to them.
5. What if I am not happy with the real estate professional I’ve selected?
A. As we’ve briefly mentioned above, HOMEiA reserves the right to recommend another professional who can better accommodate your needs. HOMEiA believes all its certified members will uphold their end of their fiduciary duties. If for any reason you’ve discussed your issues with the professional you’re working with and they do not resolve the matter, you deserve to have someone else who has your best interests in mind.